FAQ
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Frequently Asked Questions
We specialize in high-quality indoor lighting products, including chandeliers, pendant lights, vanity lights, LED fixtures, and more to enhance your home décor.
You can reach us via:
Email: support@jerniecyadeals.site
Telephone: +1 601 868 3463
Address: 108 Johnson Town Rd, Lake, MS 39092, USA
Currently, we only ship within the United States. International shipping is not available at this time.
Delivery times vary by location:
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–5 business days
You will receive a tracking number once your order is shipped.
We accept:
- Credit/Debit Cards (Visa, MasterCard, AmEx, Discover)
- PayPal and other digital wallets
- Bank transfers for select orders
Yes! Products can be returned or exchanged within 30 days of delivery if they are unused and in their original packaging. Please review our Refund and Return Policy for details.
Contact our support team immediately with photos of the damage. We will assist with a replacement or full refund at no additional cost.
Yes, all products are covered by a limited manufacturer’s warranty, typically for one year, covering defects in materials or workmanship.
Yes, once your order is shipped, you will receive a tracking number via email to monitor your shipment.
Absolutely. We use secure payment gateways and encryption technology to protect your personal and financial information.
Currently, we offer standard products only. For customization inquiries, please contact our support team, and we will do our best to assist.
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