At Jerniecya Deals, we are committed to providing high-quality indoor lighting products that meet your expectations. Our warranty policy is designed to give you peace of mind and ensure that your purchases are protected against defects in materials and workmanship.

1. Warranty Coverage

  • All products purchased from Jerniecya Deals are covered by a limited manufacturer’s warranty.
  • The warranty covers defects in materials or workmanship under normal use during the warranty period.
  • Warranty coverage does not include damage caused by improper installation, misuse, accidents, neglect, or unauthorized repairs or modifications.

2. Warranty Period

  • Unless specified otherwise, most products come with a one-year warranty from the date of purchase.
  • Some items may have extended warranty periods as indicated on the product listing or manufacturer documentation.

3. How to Make a Warranty Claim

To submit a warranty claim:

  1. Contact our support team at support@jerniecyadeals.site or call +1 601 868 3463.
  2. Provide proof of purchase (receipt or order confirmation).
  3. Describe the issue and provide photos if applicable.
  4. Our team will guide you through the claim process and provide instructions for repair, replacement, or refund if the claim is approved.

4. Replacement or Repair

  • If a product is found to be defective within the warranty period, Jerniecya Deals will, at its discretion, either repair or replace the item.
  • Replacement products may be new or refurbished and will be of equal or greater value.
  • Shipping costs for returning defective items may be covered by Jerniecya Deals for approved warranty claims.

5. Exclusions

The warranty does not cover:

  • Normal wear and tear or cosmetic damage.
  • Damage caused by accidents, misuse, neglect, or improper installation.
  • Products purchased from unauthorized resellers or third-party websites.

6. Limitation of Liability

  • Jerniecya Deals is not responsible for any incidental or consequential damages arising from the use or inability to use the products.
  • Our liability is limited to the repair or replacement of the defective product as stated above.

7. Contact Us

If you have any questions regarding warranties or need assistance with a claim, please contact us:

Address: 108 Johnson Town Rd, Lake, MS 39092, USA
Email: support@jerniecyadeals.site
Telephone: +1 601 868 3463